Refund and Returns Policy

Customer satisfaction is our top priority. If, for any reason, a client is not satisfied with our services, we offer a clear and fair refund policy.

• Requesting a Refund:
  If a client feels that our service does not meet their expectations, they must notify us within 5 business days from the project delivery date.

• Conditions for Refund:

  • Refund requests will only be considered if the work has not been altered, used, or approved.
  • Customization requests that have not been fulfilled as per the agreed scope will qualify for a refund.

• Partial Refunds:
  Partial refunds may apply if the work has been partially completed but not to satisfaction.

• Non-Refundable Items:
  Customized designs that have been finalized and delivered, or add-on services (like content writing or advanced SEO), are non-refundable.

• Processing Time:
  Refunds will be processed within 7-14 business days after verification of the claim.

• Communication:
  Clients are encouraged to reach out to our support team to resolve any issues before proceeding with a refund request.

We strive to ensure a smooth and satisfactory experience, and we’re here to address any concerns promptly.